Research
The library
Every initiative and case study YX Lab has published, organized so you can tell what kind of work you’re looking at before you start reading it.
What’s Here
- InitiativesA container for one focus area's field notes and case studies. Not a content type, a place to keep related work together.
- Case StudiesApplied or conceptual, always labeled which. Applied means tied to a real, disclosed situation. Conceptual means the reasoning has been tested against available evidence, not yet against one engagement.
Initiatives
Current focus areas
Developing Focus
SAP Process Transformation
Independent study of SAP Signavio process modeling and SuccessFactors people-operations design: how these systems are meant to change work, and what the evidence shows actually changes.
Active ResearchStrivanta
A YX Lab research initiative inside indoor golf operations: pricing, membership, retention, and utilization, studied directly with operators.